Pre-contract Information and Distance Contract

Last updated: 27 September 2026

You accept this text with the consent checkbox at the payment step of an order on kuruldu.com. The Terms of Service and the Refund and Cancellation Policy form part of this contract. Your statutory rights as a consumer are not affected.

1. Parties

• Service provider (seller): egob, LLC ("Kuruldu.com") — 2810 N Church St, Ste 90421, Wilmington, DE 19802, United States · Email: contact@kuruldu.com · Phone: +1 (302) 303-8883
• Customer: the person or business whose name, billing address and email are entered on the payment page. Before payment you choose whether you buy as an individual (consumer) or as a business, and your country.

2. Subject and main characteristics of the services

The contract covers the sale and performance of the services shown in the order summary and on the payment page: website packages (Small Business Web Package, Business Web Package), Meta and Google ads management, domain registration, extra MailDigi business addresses and MailDigi credits (for automatic translation and team membership fees). The setup scope, monthly management scope, delivery time and number of revision rounds of each service are stated on its service page; work not listed there is outside the scope.

What MailDigi needs to work: a personal mailbox to receive forwarded email; MailDigi does not work if the domain uses another email service (MX record). Daily limits for incoming mail, replies and new emails, and attachment size limits, are listed in the Terms of Service, section 6.

3. Price and payment

• The total amount and billing period are shown in the cart and on the payment page before you confirm the payment. The price shown is the final amount you pay: VAT, where it applies, is included and no tax is added at payment. The invoice follows the buyer type and country you choose before payment (details: Terms of Service, section 7). There is no shipping and we charge no extra fees. Because the payment goes to a seller established in the United States, your bank may apply a foreign-transaction fee or an exchange-rate difference; those amounts are not paid to us and are not part of the price.
• The setup fee is charged once with the first payment. The management fee is paid in advance for monthly or yearly periods, depending on your plan, and is charged to your saved card at the start of each period until you end the subscription; on the yearly plan we send reminders 30 and 7 days before renewal.
• While the offer runs, the first yearly period of a yearly extra MailDigi address chosen together with a new domain bought on its own is free (shown as 0 in the cart and on the payment page). Later periods are charged to your saved card at the yearly fee shown in the cart; we send reminders 30 and 7 days before each renewal, and nothing is charged if you end it from your panel before the period ends. The domain fee is charged separately at payment.
• Website packages include a new .com domain for the first year (a package gift). This is a discount tied to the package: the domain's normal first-year price is shown in your cart when you order. If you withdraw from or return the package, a registered domain stays registered in your name and that price is deducted from the refund. From the second year, domain renewal is charged separately; how the domain is renewed and how to opt out is explained in the Terms of Service.
• MailDigi credits are bought as one-time packages in the customer panel and are used for (a) automatic translation (1 credit = 1,000 characters translated; minimum 1 credit per email) and (b) team (shared address) membership fees. If the team feature is charged, the monthly credit amount per additional member is shown in the panel before you send an invitation; it is charged at the start of each monthly period, pro rata for the remaining days for a member who joins mid-period. The price is shown in the panel and on the payment page and is the final amount. Purchased credits are valid for 365 days; welcome and gift credits are valid for the period shown in the panel (30–90 days). Credits cannot be exchanged for cash or transferred to another account or customer; withdrawal is covered in section 5.
• Payment is taken by card through Stripe. Price changes for running subscriptions are announced by email at least 30 days in advance; if you do not accept them, you can end the subscription before the new price applies.

4. Performance (delivery)

• Domains are registered after payment. Setup work starts when you submit the information form; the delivery time stated on the service page runs from the completed form.
• For ads management, setup starts once access to the ad accounts has been granted. The ad budget is paid from your own card directly to the ad platform and is not included in the price.
• Progress is shown in your customer panel, and we notify you by email at key steps.

5. Right of withdrawal (consumers)

• As a consumer you may withdraw from your order within 14 days of the payment date without giving a reason and without penalty. Use "Withdraw from contract here" in your customer panel and press "Confirm withdrawal" (the link is also on the Withdrawal page in the site footer). You can also send your withdrawal by email to contact@kuruldu.com. We confirm receipt by email straight away.
• Immediate start of the service: with the consent checkbox at payment you request that the service (including domain registration and setup) starts before the withdrawal period ends and acknowledge that you lose the right of withdrawal once the service has been fully performed. If you withdraw before full performance, you pay only for what has been provided until then. A completed domain registration is not refunded; the domain stays registered in your name.
• MailDigi credits: you can also withdraw from a credit purchase within 14 days ("Withdraw from a credit purchase" on the MailDigi credits page of your panel). At your request, credits are added to your account as soon as the payment is confirmed; if you withdraw, the credits you have not used are refunded, and the credits you have used are not. After that period, unused credits are not refunded.
• On withdrawal, payments are refunded to the card used within 14 days of receiving your notice.
• This right applies to consumers in the EU/EEA, the United Kingdom, Switzerland, Türkiye, North Macedonia and any other country whose law grants a right of withdrawal.
• Model withdrawal form (you are not obliged to use it; a plain written notice is enough):

To: egob, LLC (Kuruldu.com), 2810 N Church St, Ste 90421, Wilmington, DE 19802, United States — contact@kuruldu.com

I/We hereby give notice that I/We withdraw from my/our contract for the provision of the following service.

Service: …… · Ordered on: …… · Order / invoice number: ……

Name of consumer(s): …… · Address of consumer(s): …… · Email used for the order: ……

Signature (only if this form is notified on paper): …… · Date: ……

6. Term, ending and termination

• The management subscription has no fixed end date: it runs until you end it. You can end it at any time in your customer panel (My services → Cancel). There are two options: End at period end — the service runs until the end of the paid period and does not renew. End now (consumers) — your subscription ends today and the unused part of what you paid is refunded to your card within 15 days. A request to end now is carried out within 7 days at the latest and confirmed by email.
• If you do not accept a change to the terms that affects you, you may end your subscription free of charge before the change takes effect, and the remainder of the paid period is refunded.
• In website packages, hosting ends together with the subscription: when the subscription ends, your website is taken offline. If you ask within 30 days of the end date, we hand over the site files; you can also start the domain transfer from your panel during this period.

7. Legal guarantee of conformity

As a consumer you benefit from the legal guarantee of conformity for digital services and other services under the law of your country. If a service does not conform to the contract, you may ask us to bring it into conformity, or for a price reduction, or end the contract. Just write to contact@kuruldu.com.

8. Complaints and disputes

Please write to contact@kuruldu.com first; you usually get a first reply within 1 business day and our decision within 3 business days at the latest. Consumers may also use the dispute resolution bodies and courts available under the law of their country of residence.

9. Conclusion and storage of the contract; how ordering works

The contract is concluded electronically when you accept this text and the terms at the payment step and complete the payment. The time of your consent and the version of the consent text are kept with your order for as long as claims arising from the contract may legally be brought. The welcome email we send after payment contains the full text of your consent, its time and version, links to the contract texts and the withdrawal information; we recommend keeping it. These pages always show the current version; on request we email you the version that applied to your order (contact@kuruldu.com). Your order and invoice details stay in your customer panel for as long as your account exists.

• How ordering works: choose a service → cart (plan and domain; you can change and correct entries here) → buyer type and country → consents → Stripe payment page → payment → order confirmation by email. MailDigi credits are bought in the customer panel instead: MailDigi credits page → package → consent → Stripe payment page → payment; the credits are loaded to your account after the payment is confirmed.
• Privacy: Privacy Policy.
• Contract language: Turkish, English or Macedonian; the applicable version is determined by the country of your billing address.